{"id":567,"date":"2020-05-25T10:56:09","date_gmt":"2020-05-25T10:56:09","guid":{"rendered":"https:\/\/blog.fixilver.com\/?page_id=567"},"modified":"2021-01-26T10:54:39","modified_gmt":"2021-01-26T10:54:39","slug":"client-experience","status":"publish","type":"page","link":"https:\/\/declix.io\/blog\/client-experience","title":{"rendered":"About Us"},"content":{"rendered":"<h2>The Product: \u00a0Declix Customer Experience Solution<\/h2>\n<p>Declix was born from the digital divide. We want everyone to be digitally independent. We have developed the easiest client experience solution.<\/p>\n<p>We believe that every business with a website should be able to communicate with their clients.<\/p>\n<p>Declix can quickly help your customers where they need it and save you time while making sales easier.<\/p>\n<p><span style=\"font-size: 1.21429rem;\">This is how we developed Declix. An online client experience solution. Declix\u00a0<\/span>allows<span style=\"font-size: 1.21429rem;\">\u00a0<\/span>visitors from your site to contact an assistant in real time through chat, video and screen sharing.<\/p>\n<p>Our goal is to revolutionise online communication. The client experience must be intrinsic to each website. We want to transform a responsive after-sales into a proactive customer service.<\/p>\n<p>We strongly encourage you to test our platform for free by clicking <a href=\"https:\/\/www.declix.io\/get_support.php\">here<\/a>.<\/p>\n<p>Discover our\u00a0<a href=\"https:\/\/declix.io\/blog\/en\/\">Blog<\/a> as well as our many articles to better understand online behaviour patterns and why is Declix the best Client Experience Solution.<\/p>\n<h2>Declix Team<\/h2>\n<p><a href=\"https:\/\/www.linkedin.com\/in\/lorraine-martin-du-pan-46591634\/\"><img decoding=\"async\" class=\"alignnone size-thumbnail wp-image-964\" src=\"https:\/\/blog.fixilver.com\/wp-content\/uploads\/2020\/06\/Lol-1-148x150.png\" alt=\"Lorraine Martin-Du Pan\" width=\"148\" height=\"150\" srcset=\"https:\/\/declix.io\/blog\/wp-content\/uploads\/2020\/06\/Lol-1-148x150.png 148w, https:\/\/declix.io\/blog\/wp-content\/uploads\/2020\/06\/Lol-1-18x18.png 18w\" sizes=\"(max-width: 148px) 100vw, 148px\" \/><\/a><\/p>\n<p><strong><span style=\"color: #78be1f;\">Lorraine Martin-Du Pan<\/span><\/strong>, <strong>CEO<\/strong>,\u00a0 is an entrepreneur passionate about technology and communication. After 10 years in the news industry at RTS and Eurovision, she created <a href=\"http:\/\/www.boutiquefilm.com\">Boutique Film<\/a>, an alpine digital media company. Polyvalent, multi-lingual, hard working she manages every aspect of the company. \u00a0Lorraine built this successful company with minimal financial support while raising 3 children.<\/p>\n<p><a href=\"https:\/\/www.linkedin.com\/in\/martin-palotai\/\"><img decoding=\"async\" class=\"alignnone size-thumbnail wp-image-962\" src=\"https:\/\/blog.fixilver.com\/wp-content\/uploads\/2020\/06\/MP-1-148x150.png\" alt=\"Martin Palotai\" width=\"148\" height=\"150\" srcset=\"https:\/\/declix.io\/blog\/wp-content\/uploads\/2020\/06\/MP-1-148x150.png 148w, https:\/\/declix.io\/blog\/wp-content\/uploads\/2020\/06\/MP-1-18x18.png 18w\" sizes=\"(max-width: 148px) 100vw, 148px\" \/><\/a><\/p>\n<p><strong><span style=\"color: #78be1f;\">Martin Palotai<\/span><\/strong>, <strong>COO,<\/strong> Compliance &amp; Regulatory professional with nearly 15 years experience working for the Thomson Reuters regulated trading platforms \u00a0and for Switzerland\u2019s largest regulated hedge fund, Jabre Capital. Martin is also a board member and Head of Finance &amp; Technical Operations for Boutique Film SARL and Fixilver.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-thumbnail wp-image-965\" src=\"https:\/\/blog.fixilver.com\/wp-content\/uploads\/2020\/06\/ed-1-150x150.png\" alt=\"Edward Martin-Du Pan\" width=\"150\" height=\"150\" srcset=\"https:\/\/declix.io\/blog\/wp-content\/uploads\/2020\/06\/ed-1-150x150.png 150w, https:\/\/declix.io\/blog\/wp-content\/uploads\/2020\/06\/ed-1-18x18.png 18w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/><\/p>\n<p><strong><span style=\"color: #78be1f;\">Edward Martin-Du Pan<\/span><\/strong>, <strong>Legal adviser<\/strong>, completed his law studies in 2005. He was admitted to the Geneva Bar as a qualified lawyer in 2007. Edward was made Partner at Bruderlein Berthoud Martin-Du Pan &amp; Dubois Ferri\u00e8re law firm in 2012.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Product: \u00a0Declix Customer Experience Solution Declix was born from the digital divide. We want everyone to be digitally independent. We have developed the easiest client experience solution. We believe that every business with a website should be able to communicate with their clients. Declix can quickly help your customers where they need it and save you time while making sales easier. This is how we developed Declix. An online client experience solution. Declix\u00a0allows\u00a0visitors from your site to contact an assistant in real time through chat, video and screen sharing. Our goal is to revolutionise online communication. The client experience [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":970,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-567","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>About Us | The optimised Client Experience solution | Declix.io<\/title>\n<meta name=\"description\" content=\"Declix is the fastest solution to communicate with the visitors of your website, improve client experience and drive sales\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/declix.io\/blog\/client-experience\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"About Us | The optimised Client Experience solution | Declix.io\" \/>\n<meta property=\"og:description\" content=\"Declix is the fastest solution to communicate with the visitors of your website, improve client experience and drive sales\" \/>\n<meta property=\"og:url\" content=\"https:\/\/declix.io\/blog\/client-experience\" \/>\n<meta property=\"og:site_name\" content=\"Declix\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Declix.ch\/\" \/>\n<meta property=\"article:modified_time\" content=\"2021-01-26T10:54:39+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/declix.io\/blog\/wp-content\/uploads\/2020\/06\/helpdesk_light.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1766\" \/>\n\t<meta property=\"og:image:height\" content=\"1179\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@declix_CH\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/declix.io\/blog\/client-experience\",\"url\":\"https:\/\/declix.io\/blog\/client-experience\",\"name\":\"About Us | The optimised Client Experience solution | Declix.io\",\"isPartOf\":{\"@id\":\"https:\/\/declix.io\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/declix.io\/blog\/client-experience#primaryimage\"},\"image\":{\"@id\":\"https:\/\/declix.io\/blog\/client-experience#primaryimage\"},\"thumbnailUrl\":\"https:\/\/declix.io\/blog\/wp-content\/uploads\/2020\/06\/helpdesk_light.jpg\",\"datePublished\":\"2020-05-25T10:56:09+00:00\",\"dateModified\":\"2021-01-26T10:54:39+00:00\",\"description\":\"Declix is the fastest solution to communicate with the visitors of your website, improve client experience and drive sales\",\"breadcrumb\":{\"@id\":\"https:\/\/declix.io\/blog\/client-experience#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/declix.io\/blog\/client-experience\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/declix.io\/blog\/client-experience#primaryimage\",\"url\":\"https:\/\/declix.io\/blog\/wp-content\/uploads\/2020\/06\/helpdesk_light.jpg\",\"contentUrl\":\"https:\/\/declix.io\/blog\/wp-content\/uploads\/2020\/06\/helpdesk_light.jpg\",\"width\":1766,\"height\":1179,\"caption\":\"Corporate identity mock up on a wooden desktop with laptop, tablet and smartphone\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/declix.io\/blog\/client-experience#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\/\/declix.io\/blog\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"About Us\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/declix.io\/blog\/#website\",\"url\":\"https:\/\/declix.io\/blog\/\",\"name\":\"Declix\",\"description\":\"Live Support, Customer service &amp; 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