Declix Instant SupportIndividuals

Declix Instant Support is a helpdesk for all. We want people to be autonomous with their online life. That is how we developed the easiest and most accessible IT Support Platform in the world.

Declix Instant AssistantCorporate

Declix Instant Assistant is an online customer service software with online chat, video, audio and screen sharing. It is currently developed and offered in a SaaS Business model. In just 1 click your client is connected to you.

Declix Instant Training

Declix Instant Training is a free training portal. We want people to gain in autonomy. Learn, not forget and know where to find the answers. We create tutorials or videos on any subject to help individuals gain in autonomy.

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Instant Support

Declix Instant Support
is a helpdesk for all. We want people to be autonomous with their online life. That is how we developed the easiest and most accessible IT Support Platform in the world.

Corporate Services

Declix Instant Assistant
Is an online customer support application with online chat, video, audio and screen sharing. It is currently developed and offered in a SaaS Business model. In just 1 click your client is connected to you.

Instant Training

Declix Instant Training
is a free training portal. We want people to gain in autonomy. Learn, not forget and know where to find the answers. We create tutorials or videos on any subject to help individuals gain in autonomy.

Declix is an online customer support application and service.

Our objective is to help people with their online life. We want everyone to be digitally autonomous. Unique Selling Point. It is instantaneous, no registrations, no downloads. In just 1 click through the web browser you are connected live to an assistant.
To reach our goal we offer 3 different services: one for individuals, another for companies and the third one is a free training portal.

Declix Instant Support for individuals

As we move to an all-digital, paperless world, companies are ignoring a large sections of the older population that are struggling to keep up. The majority of people are struggling to keep up with the technological progress. They rely on their children to help them. Declix for individuals is a helpdesk for all. We have developed the easiest most accessible IT Support platform. In just one click you are instantly connected to an ITPro who can hear you and if you accept you can see your assistant and they can see your screen to guide you through your problems.

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Declix Instant Assistant for Companies

We believe that Support should no longer be an afterthought. Declix transforms a reactive after sales into a proactive customer service. With no registration, no download, never lose a client again.Our online customer service software allows you to help efficiently those who need it most.In just 1 click your client is connected to you.

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Declix Instant Training

As we move to an all-digital, paperless world, companies are ignoring a large sections of the older population that are struggling to keep up. The majority of people are struggling to keep up with the technological progress. They rely on their children to help them. Our aim is to help people in becoming digitally autonomous. We want everyone to be capable of managing their online life. Declix Instant Training is a free training platform. We write tutorials, and make videos on the main issues our clients encounter. We create content on demand in order to accompany individuals in their independence.

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Cécile Marais

J'ai fait appel à Declix pour m'aider à créer un site internet. Nous avons listé ensemble mes attentes par rapport au site, puis Declix m'a fait des propositions. Ils ont été très à l'écoute de mes suggestions, ont pris le temps de modifier les aspects du site qui ne me convenaient pas et ont donné des conseils très pertinents. Je recommande Declix les yeux fermés pour leur professionnalisme et leur réactivité et n'hésiterai pas à faire de nouveau appel à leurs services.

Anne PICTET

Etant productrice de films, j'ai fait appel à Declix à de multiples occasions: dépannages informatiques, conseils de software. A chaque fois, ils m'ont apporté une assistance rapide et fiable, et des conseils parfaitement adaptés à mes besoins.

Stéphanie Feuerlein

Grâce à Declix, j’ai pu recevoir de l’aide pour commander une imprimante absolument adaptée à mes besoins et ils ont réussi à l’installer à distance très rapidement.

M P

The platform is easy to use, I really like not needing to download any software. The assistants are patient and understanding. They realise not everyone is an expert with technology are here to help even with the smallest problems.

Maylis Chollet

Mon ordinateur était très ralenti et avait des bugs, j'ai décidé de contacter Declix et ai été très impressionnée par leur réactivité et leur efficacité! En un clic j'ai été mise en relation avec une technicienne qui a pris le contrôle de mon écran et a résolu tous mes problème en moins de 15 minutes! Je recommande vivement leurs services! De plus, le premier appel est gratuit!

Andras Palotai

My computer was hacked by a sophisticated scam reaching into my online banking. Luckily Declix was my first point of call.They have done a very thorough identification of what happened and I ended up with a practically brand new computer that was working better and safer than before. A very professional and experienced team, highly recommended.

Miguel Ángel Gómez Sánchez

Declix es la plataforma idónea para cualquier usuario que necesite soporte online. Aprovechar los avances tecnológicos para prestar ayuda online a aquellos que la necesitan es una gran forma de no dejar a nadie atrás. Cualquier que necesite ayuda, la tiene a un solo clic. Bravo por la idea. Estas iniciativas marcan la diferencia.

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