We have been helping our parents with their multimedia problems for the
last 20 years. That is how we created Declix: the easiest
customer support solution.
2 years ago, Declix was born from the awareness that independence
relies on digital autonomy.
We launched our first Instant Support platform, a helpdesk for everyone. The philosophy behind the platform is that nobody should be stuck behind their screen waiting for their children or friends to help them. In just 1 click they can be connected to an ITPro who can solve their problem in an average of 10 minutes.
Today we offer our customer support application to businesses so that in turn they can offer their clients the best user experience.
Declix is an instant chat, video, screen sharing tool that requires no download and no registration. It is ideal for ecommerce sales and support.
We work across the globe with a strong network of clients and partners. Our continued success will come from the simplicity of our platform and solving a social problem: the Gap between digital expectations and the actual capabilities of most. I wish to thank the loyalty and dedication of my team and assure my clients and partners of the integrity and passion that drives us.
Lorraine Martin-Du Pan CEO