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The Product:  Declix Customer Experience Solution

Declix was born from the digital divide. We want everyone to be digitally independent. We have developed the easiest client experience solution.

We believe that every business with a website should be able to communicate with their clients.

Declix can quickly help your customers where they need it and save you time while making sales easier.

This is how we developed Declix. An online client experience solution. Declix allows visitors from your site to contact an assistant in real time through chat, video and screen sharing.

Our goal is to revolutionise online communication. The client experience must be intrinsic to each website. We want to transform a responsive after-sales into a proactive customer service.

We strongly encourage you to test our platform for free by clicking here.

Discover our Blog as well as our many articles to better understand online behaviour patterns and why is Declix the best Client Experience Solution.

Declix Team

Lorraine Martin-Du Pan

Lorraine Martin-Du Pan, CEO,  is an entrepreneur passionate about technology and communication. After 10 years in the news industry at RTS and Eurovision, she created Boutique Film, an alpine digital media company. Polyvalent, multi-lingual, hard working she manages every aspect of the company.  Lorraine built this successful company with minimal financial support while raising 3 children.

Martin Palotai

Martin Palotai, COO, Compliance & Regulatory professional with nearly 15 years experience working for the Thomson Reuters regulated trading platforms  and for Switzerland’s largest regulated hedge fund, Jabre Capital. Martin is also a board member and Head of Finance & Technical Operations for Boutique Film SARL and Fixilver.

Edward Martin-Du Pan

Edward Martin-Du Pan, Legal adviser, completed his law studies in 2005. He was admitted to the Geneva Bar as a qualified lawyer in 2007. Edward was made Partner at Bruderlein Berthoud Martin-Du Pan & Dubois Ferrière law firm in 2012.